Frequently asked questions

These FAQs are designed to provide a better understanding of Canadel furnitures, our finishes and order details.
They provide basic information, sometimes about fairly complex topics.

FAQ's Categories

General

  • How long is the warranty?

    Our warranty is one year.  Please see the details in our catalogs.


  • What should I do if there is a defect in the merchandise?

    Notify your local Canadel retailer.


Chairs

  • Do your arm chairs fit under your tables?

    Yes, we design all of our armchairs to go under all of our tables.


  • What is underneath the chair legs?

    The feet are equipped with teflon glides for hard floors.


  • Is there an average arm Height?

    Yes, average arm height is approximately 25 ½”.


  • What does COM mean?

    COM means Customer’s Own Material.  Customers can use their own fabric on any of our upholstered chairs, stools and benches.


  • Do all chairs have matching barstools?

    No, there are many more chair styles than barstool styles.


  • How can I tell what the depth and width of a chair is?

    The dimensions are expressed as: DEPTH (front to back) x WIDTH (side to side) x HEIGHT (bottom to top).  All dimensions are given at the widest point of the whole chair or barstool -  they are not seat dimensions.


  • Do all barstools come in both a swivel and fixed version?

    No, some barstool styles come with a swivel base only.  Refer to our barstool photographs for all available options and consult the price list for further clarification.


  • Do barstools have leg options?

    Yes, fixed barstools now have four leg options:  AL, EL, HL and CL.


  • Can I use any fabric or leather on the backless benches?

    Yes.


  • Are there any seams or stitching on backless benches?

    Only on those upholstered in leather or microfiber - they have a cross-stitch or X on the seat.


  • What do we do if there is a defect in the merchandise?

    Notify your local Canadel retailer.


Tables

  • Can I buy just a leaf to add to a Canadel dining set that I already have in my home?

    No, our tables are made to hold ONLY the number of leaves specified at the time of the original purchase.


  • Can I get a solid wood table without a leaf?

    Yes, you can request a solid wood table from our Signature collection.  Please consult your local Canadel retailer for more information.


Bar Stools

  • What is underneath the barstool legs?

    The feet are equipped with teflon glides for hard floors.


  • Will the barstool arms fit under a 36” counter-height table?

    No, they will not because of the apron on the table. However, they should fit under the counter in your home if it doesn’t have an apron.


  • How do I know which barstools swivel and which are fixed?

    The captions under the swivel barstool images say “Swivel stool” and those under the fixed barstools images are labeled “Stool”. Swivel barstools also have angled leg construction, unlike the straight leg construction of the fixed barstool.


  • What barstool height should be used with a kitchen counter?

    A 24” high barstool is best.  Always verify the countertop height just in case.  Most kitchen counters are 36” and 12” are required between the seat and the counter top for maximum comfort.


Buffets

  • What is underneath the buffet legs?

    The feet are equipped with teflon glides for hard floors.


  • Do any of the storage units have wheels?

    Yes, the servers are on casters.


  • Can I choose any custom leg or edge options on buffets and hutches?

    You can specify edges from the Signature collection. Please consult the Signature price list.


Finishes and Fabrics

  • Can I use any fabric or leather on the Backless Benches?

    Yes.


  • Can the 36” H tables have Corian, Granite or Zodiaq?

    No. Canadel does not build such furniture anymore.


  • Can I apply two different colors to an item?

    Yes.


  • Do all solid colors come in the antique finish?

    Yes.


  • Can I request any finish or color on a tabletop?

    Yes.


  • Are all finishes (matte, gloss and antique) the same price?

    No, there is an upcharge of 5% on all antique finishes.


  • Are all fabrics the same price?

    All regular fabrics and microfibers are the same price. There is an additional charge for leather and designer grade fabrics.


  • Can I order just fabric by the yard?

    Yes, consult your local Canadel retailer for pricing.


Purchase

  • Can I buy just a leaf to add to a Canadel dining set that I already have in my home?

    NO, the table is made ONLY to hold the specified number of leaves from the original purchase.


  • Can I order just fabric by the yard?

    Yes, consult your local Canadel retailer for pricing.