Warranty
NOBLE WOOD, HIGH-QUALITY MANUFACTURING, HAND FINISHING, AND CUSTOM DESIGN – THIS IS THE CANADEL SIGNATURE.
Our reputation for quality has been an important part of our success, and our commitment to standing behind our products is unsurpassed. Canadel warrants its materials and workmanship for a period of one year following the date of delivery to the retailer.
Canadel’s warranty applies only to the original consumer at the original delivery location and excludes floor models, commercial use and any damage resulting from fire, water damage, accident, negligence, improper cleaning procedure or misuse.
All damages such as scratches, gashes, broken corners, finish or fabric imperfections due to handling and/or transport must be claimed within 10 days from the date of delivery to the consumer.
On our side, we will take the measures indicated below to correct the situation.
- If a manufacturing defect can be repaired, it will be repaired.
- If repair is impossible, Canadel will replace the product with a product of equivalent quality.
If you have any other question about warranty, ask your dealer or contact our customer service at information@canadel.ca.