Contact us

For information on the status of your order, please contact your retailer. Only they have access to information on the status of their orders. Because your purchase agreement was made with them, they will be the first to know about any changes made to order receipt and manufacturing timelines. Thank you.

Our reputation for quality is one of the main reasons for our success. We take pride in our products. We guarantee our materials and workmanship for one year from the date of delivery to the retailer. Don’t hesitate to contact the retailer where you purchased your furniture for any warranty-related questions. You can also visit the “Warranty” section on our website.

We recommend cleaning your wooden furniture with a damp cloth and mild soap, such as dish soap. Dry immediately after cleaning. Wax, polish or cleaning products may damage the finish of your furniture. Please visit our Frequently Asked Questions page for more information.

Do the rooms in your home have unusual proportions? Are you looking for quality furniture adapted to your needs and environment? Ask us about our Signature Program. This program allows you to modify the dimensions of certain Canadel products. For a quote or to determine the feasibility of a project, please contact an authorized Canadel dealer, who will be able to provide more information.

For information on our products, including prices, please get in touch with an authorized Canadel dealer. Please visit the “Find a Retailer” section on our website to select the retailer nearest you.

Since we do not sell directly to consumers, we can’t provide you with prices. For information on our products, including prices, please get in touch with an authorized Canadel dealer. Please visit the “Find a Retailer” section on our website to select the retailer nearest you.

Canadel warrants its materials and workmanship for one year from the date of delivery to the retailer. If this one-year guarantee has expired and repair is required, the furniture can be repaired locally. All our stores have qualified technicians who are used to working with our furniture. Repair requests must all be made through the furniture retailer where you purchased your furniture, and their team will be happy to help you.

It is possible to purchase certain fabrics and replacement parts through an authorized Canadel retailer. Don’t hesitate to contact the retailer where you purchased your furniture; their team will be pleased to help you.

Please visit the “Dealer Locator” section on our website to select the retailer nearest you.